The Quick type: if you are seeking a distinctive gemstone or unique wedding gift, Leibish & Co. has a sturdy supply of top-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has-been functioning online since 1998 with a personal touch with made repeat company from around the world. Leibish & Co. makes it simple to buy free rocks or to make use of their free “Design a” tool to take your ideal bit of jewellery your. With decades of expertise and solid craftsmanship under the strip, Leibish & Co. is on the verge of broadening its supply to watches alongside accessories.
When Leibish Polnauer launched 1st on line diamond company in 1998, it got almost the full day to upload an individual image and information to their site â but he had been a visionary who noticed possible from inside the fledgling field of ecommerce. “as he sees the possibility in a notion, he’ll try everything within his power to progress with it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish created a fruitful, family-run operation together with girlfriend and children providing in authority opportunities. They’ve got expanded a successful web business with offices situated across the world. Leibish & Co. is a leader in special colored diamonds and gems which are difficult to find in other places. Their expensive diamonds are conflict-free, which is an important facet for most buyers.
“men and women reach us since they search one thing some various, one thing more unique than everybody else provides,” Benji said.
While Leibish & Co. provides top-quality old-fashioned diamonds, the organization specializes in colourful, special jewelry. Whenever questioned the reason why business has actually this type of increased customer return rate, Benji easily pinpoints the main reason.
“its a mix of outstanding products, great service, and precious jewelry crafted with the greatest quantities of excellence,” the guy stated. “The jewelry we make just isn’t your daily, mass-produced sorts of product. Each piece is actually tailor-made to completely suit the diamond or gem opted for by customer.”
A Family Affair With individual Service
Leibish & Co. is actually a real family members company, with Leibish’s loved ones playing important parts into the company.
Leibish functions as Founder and chairman regarding the organization, while their spouse, Rosi, could be the business’ occasions Manager. Their particular eldest girl, Chavi, serves as the Lead Jewelry Designer â in fact it is an enormous duty since custom precious jewelry accocunts for a lot more than 50percent of this organization’s business, Benji said.
Leibish’s eldest son, Yossi, is the President of Leibish & Co. Another child, Shmulik, who’s a graduate with the Gemological Institute of America, may be the fundamental Diamond Buyer for your company. “Shmulik is actually, in all honesty, certainly the majority of talented shade diamond specialists in a,” Benji mentioned.
Leibish’s daughter Itzik may be the company’s COO and operates their ny workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, is the business’s CFO.
“among the longtime members of the team, i could let you know that, however, there is not any relation, they consider me personally, as well as others, element of their family,” Benji stated. “We all bring our own expertise to your business, but come together to consistently develop the company.”
Clients are additionally addressed like household at Leibish & Co., where in actuality the business invests power into private solution and income. “If you have ever dealt with one particular agent, like, this is the exact same individual you certainly will always handle, regardless of what you are calling or writing within,” Benji stated. “We don’t rely on moving customers around to various divisions if they have a question or particular problem they wish to deal with.”
Consumers result from All Over the World
Leibish provides several different types of customers: you will find consumers, who mainly shop through the web site, stores, and people inside trade company, whom typically check out the organizations primary workplaces in ny, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are through the usa. Its subsequent preferred audience is actually Canada, followed by the uk, Australia, Hong-Kong, additionally the rest of European countries.
Clients at each and every level of life shop at Leibish & Co., though most are within many years of 35 and 54, Benji said. In addition, the company garners around 300,000 web site visits every month â and keeps the majority of its customers coming back.
“with well over a 70percent return client rating, we stay extremely well-known companies inside our niche,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. holds top-quality jewellery, but additionally maintains inventory versatility, particularly for on line customers, Benji said. The organization offers countless loose diamonds and priceless gemstones, but its key items are personalized jewelry designs.
“We keep a sizable number of multicolor diamond and gem jewelry, with many of the rarest hues ever before seen,” he stated. “the audience is acknowledged well by the bread-and-butter services and products â yellow diamond and red diamond engagement bands. But we offer diamonds of virtually every color, and important gems â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, too, but our knowledge is in the realm of tone.”
For customers who’ve some thing in mind and require help making it a real possibility, Leibish & Co. supplies a “Design your personal” jewelry device, which Benji said is actually their most well known product.
“normally, when shopping for a unique portion, individuals frequently wish particular stones and placing styles they will have already dropped in deep love with,” the guy said. The “Design your personal” device enables clients to build a piece utilising the stone, setting, and material regarding choice.
“it permits them to deliver their aspirations alive â with your expertise in craftsmanship,” Benji told united states.
Accessories & unique on the web Tools in Store for Leibish & Co.
As it seems toward the future, Leibish & Co. is actually slowly moving toward higher-ticket items plus product variety. The company feels comfortable branching out to new product lines considering the commitment and love it applies to perfect its existing productions.
“we’ve discussed adding different add-ons â such as for instance luxury watches, bags, and also pencils,” Benji mentioned. “But we decided to hold back until we first perfected our primary collection of product, that will be diamonds.”
Leibish & Co. can be looking for ways to carry on perfecting their preferred web site, also. One of the ways it plans to boost their on line experience is by bringing in enhanced real life features, that’ll give digital buyers a lot more of an in-store knowledge.
As an organization having its roots in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional sector which views change since the exclusion, not the rule.